Who is responsible for your data
The data controller is Summa Investments LLC, doing business as Summa Envíos (“Summa Envíos”), located at 2511 NE 19th Ave Apt 2, Lighthouse Point, FL 33064, United States, with its warehouse in Miami, Florida.
For any question or request about your personal data, write to us through the form on the Contact page of this site.
Data we collect
We only ask for the data we need to assist you, move your shipment and charge for it:
- Contact: name, email address and the message you write to us.
- Shipments: name, phone, email and address of the sender and the recipient; declared contents, weight, dimensions and declared value of the box.
- Payments: guide number, amount, email, billing address and the transaction reference. Your card details go directly to the payment processor: Summa Envíos does not receive or store the full card number or the security code; it only keeps the last digits, the brand and the issuing bank to identify the payment.
- Customer portal account: username, password (stored with irreversible encryption), any passkeys you register, open sessions, the team users you create, your company logo and your sender details.
- Personal shopper sign-up: contact name, email, phone, business name and the U.S. state they work from; an official ID (driver’s license, state ID or passport) and, if they send it, their company’s formation document (Articles of Incorporation).
- Acceptance of the Terms and conditions for personal shoppers: the date and time, the IP address and the details of the device and browser used to accept them (for example system, model if the device reports it, screen size, language and time zone).
- Tracking: the guide number you look up and a truncated version of your IP address, kept in the server logs.
- Technical data: IP address and server logs, used to protect the site against abuse and failures.
Other people’s data
To deliver a shipment we need the recipient’s details. By giving them to us, you confirm that person knows you are sharing them with us for that purpose.
What we use the data for
We do not sell your personal data or use it for third-party advertising. We use it to:
- Quoting, receiving, transporting and delivering your shipments, including customs formalities.
- Charging for the service, confirming payments and handling refunds.
- Answering your messages and giving you support.
- Maintaining your portal account and the security of the site, and preventing fraud.
- Checking the identity and business of the personal shoppers asking for an account, and keeping a record that they accepted the service conditions.
- Meeting legal, accounting and customs obligations.
Personal shoppers: verification documents
To open a personal shopper account we ask for an official ID (driver’s license, state ID or passport) and, if the applicant has a company, they can also send its formation document. We use them only to check their identity and their business.
Only the Summa Envíos team that reviews applications sees them. They are not shared with carriers, other personal shoppers or artificial intelligence tools.
We keep them for as long as the service lasts. When the business relationship ends, they are deleted.
When the personal shopper accepts the Terms and conditions for personal shoppers we store the date and time, the IP address and the details of the device and browser used, as a record of that acceptance. The record is kept after the relationship ends, in case it is needed as evidence in a claim.
International transfers
Summa Envíos operates from the United States and delivers in other countries. Your data is processed in the United States and shared with partners in the destination country to the extent needed to deliver the shipment.
How long we keep it
We keep the data for as long as it is needed to provide the service and, afterwards, for as long as legal, accounting and customs obligations require. When it is no longer needed, we delete it or make it anonymous.
Personal shopper verification documents and the record of contract acceptance have their own rule, explained under “Personal shoppers: verification documents”.
Your rights
You can ask us to access, update, correct or delete your personal data, and withdraw the authorization you gave us, except where we must keep it because of a legal or contractual obligation. Write to us from the Contact page with your name and, if applicable, your guide number; we may ask for additional information to confirm your identity.
Depending on the country where you live, the law may give you additional rights, including the right to file a complaint with your country’s data protection authority.
Security
All site traffic is encrypted (HTTPS), passwords are stored with irreversible encryption and internal access to data is restricted to those who need it for their work. No system is infallible: if we detect an incident affecting your data, we will notify you as required by applicable law.
Card payments
The payment pages use PayPal and Apple Pay hosted fields: card details travel encrypted directly from your browser to the processor. Summa Envíos does not store, process or transmit the full card number, the security code or other sensitive authentication data on its servers.
Minors
The service is intended for adults. We do not knowingly collect data from minors; if you believe a minor gave us their data, write to us so we can delete it.
“Do Not Track” signals
The site does no advertising tracking and does not follow you across other sites, so it behaves the same whether or not your browser sends the “Do Not Track” signal.
Changes to this policy
If we change this policy we will publish the new version here with its update date. If the change is significant, we will announce it on the site.
Questions about this document?Write to us